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FAQ

  • 1. What services does Academy Pump and Motor offer?
    We specialize in sales, installation, maintenance, and repair of pumps and motors for residential, commercial, agricultural, and industrial applications. We also offer troubleshooting, system upgrades, and custom-engineered solutions tailored to your specific needs.
  • 2. Which industries do you serve?
    We proudly serve a wide range of industries, including: Municipalities Agricultural operations Manufacturing and industrial facilities Commercial and residential properties
  • 3. Do you offer emergency repair services?
    Yes. We understand that downtime can be critical, so we strive to provide responsive emergency services when you need them most. Please contact us directly for more details on our response times.
  • 4. Are your technicians certified?
    Our team is composed of trained professionals who are well-versed in industry standards and best practices. We invest in ongoing training and certifications to ensure our technicians remain up-to-date with the latest technologies and techniques.
  • 5. How do I schedule a service or request a quote?
    You can request a service or quote by: Calling us directly at [phone number] Sending an email to info@academypump.ca Filling out the Contact Form on our website
  • 6. Can you help me choose the right pump or motor for my needs?
    Absolutely. Our team can assess your requirements, such as flow rate, pressure, and application type, then recommend a system that optimizes performance, efficiency, and cost-effectiveness.
  • 7. Do you sell replacement parts?
    Yes. We maintain a stock of common parts and have access to a wide range of manufacturer components. If we don’t have it on hand, we can typically order it quickly to minimize your downtime.
  • 8. What brands do you work with?
    We partner with leading pump and motor brands known for their reliability and innovation. Our broad network of suppliers allows us to offer a variety of high-quality solutions suited to diverse applications.
  • 9. Do you offer maintenance plans?
    Yes, we offer customized maintenance plans to help extend the life of your equipment and prevent unexpected breakdowns. Regular inspections, cleaning, and servicing are scheduled according to your system’s usage and environment.
  • 10. How can I reduce my energy costs?
    Our experts can evaluate your current setup and recommend energy-efficient motors or variable frequency drives (VFDs), as well as best practices for optimal operation. These measures can lead to significant energy savings over time.
  • 11. What if my system requires a custom solution?
    No problem. We excel at designing and implementing custom-engineered solutions for complex or unique projects. Contact us to discuss your specific requirements.
  • 12. How can I contact your customer support?
    You can reach us via phone, email, or our online contact form. We’re here to answer any questions and provide assistance, whether it’s general inquiries, technical support, or emergency service.
  • Still have questions?
    If you didn’t find the information you need, please get in touch with our team. We’re here to help you keep your pumps and motors running smoothly.
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